
Triage
AI-assisted ticket routing and assignment so service desks cut queue time and reduce manual categorization.
- • Automated ticket assignment
- • API-first workflow
- • Team-aware routing
Layer 8 Labs products are designed as a connected system: route work with Triage, prioritize risk with Sentinel, and map controls with Compliance.

AI-assisted ticket routing and assignment so service desks cut queue time and reduce manual categorization.

Vulnerability scanning and executive reporting so MSPs and IT teams move from findings to remediation faster.

Compliance workflows designed to reduce audit prep overhead and keep controls visible between audits.
Use Case
Automate assignment decisions so tickets hit the right owners faster and stop bouncing between teams.
Explore TriageUse Case
Run scans, preserve severity fidelity, and share a report stakeholders can actually use for remediation planning.
Explore SentinelUse Case
Control mapping and evidence tracking now run in the same operational loop, not another disconnected portal.
Explore ComplianceCompare tiers and start with the product fit for your team.
Layer 8 Labs offers Triage for AI-assisted ticket assignment, Sentinel for vulnerability scanning and reporting, and Compliance for control mapping and evidence workflows.
The platform is built for MSPs and IT teams that need faster security operations, cleaner routing workflows, and practical reporting for remediation planning.
You can compare plans on the homepage pricing section, including monthly limits and feature coverage.