AI Automation for IT Operations,Security, and Compliance
Automate ticket triage, vulnerability scanning, and compliance monitoring using AI across your entire infrastructure.
AI Automation for IT Operations, Security, and Compliance
Layer 8 Labs combines Triage, Sentinel, and Compliance into one connected operating model for modern teams.
Triage
Automate ticket triage, routing, and first response
Use AI to route incoming support work to the right team with less queue churn and faster response.
Explore Triage
Sentinel
Detect and prioritize vulnerabilities across your infrastructure.
Run scans, preserve severity signal, and ship actionable remediation guidance for security operations.
Explore Sentinel
Compliance
Enforce compliance controls and automate audit readiness.
Map controls, attach evidence, and monitor readiness continuously with AI-assisted compliance workflows.
Explore ComplianceChoose Your Level of Intelligence
Scalable pricing for MSPs and IT teams — from first workflows to full-stack operational AI
Starter
$29/mo
Perfect for individuals and small teams exploring automation.
- •Triage: 500 API calls/mo
- •Sentinel: 10 scans/mo
- •Email Support
- •User Dashboard
Pro
$99/mo
Ideal for MSPs and IT teams running daily triage and vuln workflows.
- •Triage: 2,000 API calls/mo
- •Sentinel: 40 scans/mo
- •Priority Support
- •User dashboard
Expert
$175/mo
Everything in Pro, plus the full Layer 8 Compliance workspace.
- •Triage: 2,000 API calls/mo
- •Sentinel: 40 scans/mo
- •Compliance module access
- •AI evidence review + reminders
- •Priority support
Enterprise
Custom
For organizations needing more volume, dedicated support, and full-stack intelligence.
- •Triage, Sentinel, and Compliance: Unlimited
- •Priority email/phone support
- •Dedicated account manager
- •SSO & advanced analytics
See Layer 8 Labs in Action
An early peek at Layer 8 Triage, AI-powered ticket routing that streamlines your IT operations.
Security & Data Handling
Built for production environments where trust and control matter.
Access Controls
Token-based auth, optional 2FA, scoped admin controls, and audited admin actions.
Transport Security
Service communication and UI/API traffic are designed for TLS-only deployment.
Operational Visibility
Full observability stack with dashboards and alerting across API, auth, worker, and host metrics.
Data Questions
Need data-handling details for procurement or compliance review? Use the contact form and we’ll provide specifics.
Frequently Asked Questions
What does Layer 8 Labs include?
Layer 8 Labs includes Triage for AI ticket routing, Sentinel for vulnerability scanning and reporting, and Compliance for SOC 2 control tracking and evidence workflows.
How does Triage help service desk operations?
Triage classifies incoming tickets and routes them to the right team based on your configured team map and ticket context, reducing manual assignment and queue churn.
What does Sentinel do differently from raw scanner output?
Sentinel orchestrates scans, structures findings by severity, and produces remediation-friendly reporting so teams can move from discovery to action faster.
How does Compliance support audit readiness?
Compliance maps SOC 2 controls, tracks evidence freshness, sends reminders for expiring evidence, and provides AI evidence quality review to highlight gaps before audit time.
How do plans and limits work across products?
Plans define usage limits by module. You can manage billing, upgrades, and usage visibility directly from your dashboard.
Layer 8 Labs — Updates & News
Ready To Ship Faster Security Operations?
Start with Triage and Sentinel now, then expand as your team scales.