Privacy Policy

Overview

Layer 8 Labs provides AI-driven operational tooling for managed service providers and IT teams. This privacy policy explains what data we collect, how we use it, and the choices you have.

Data we collect

• • Account details such as name, email address, and authentication data.
• • Usage telemetry, scan metadata, and system activity logs tied to your workspace.
• • Billing data handled by Stripe, including subscription tier and payment status.
• • Support communications you submit through our contact channels.

How we use data

• • Operate and secure the Layer 8 Labs platform.
• • Train and improve triage workflows and scan results.
• • Deliver reports, alerts, and notifications you request.
• • Bill and manage subscriptions through Stripe.

Data sharing

We share data only with service providers that help us operate the platform. This includes infrastructure providers, OpenAI for AI inference, and Stripe for payments. We do not sell your data.

Cookies

We use cookies to keep you authenticated, remember preferences, and understand site performance. You can manage cookie consent via the banner on the site.

Retention & security

We retain data only as long as needed to provide the service and comply with legal obligations. We employ encryption, access controls, and audit logging to protect your data.

Your choices

You can update your profile, manage API keys, and request data export or deletion by contacting us. If you are an EU/UK resident, you may have additional rights under applicable privacy laws.

Contact

For privacy questions, email us at [email protected].